Privacy Policy

1. Introduction

Eleven Three (“we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.eleven-three.com], use our services, or contact us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We collect two types of information:

a) Personal Information (provided by you):

Full name
Email address
Phone number
Company name (if provided)
Any other information you submit through forms or emails

b) Non-Personal Information (automatically collected):

Browser type and version
IP address
Pages visited and time spent
Device type
Location data (approximate, via IP)
Cookies and usage data

3. How We Collect Information

We may collect data through:

Contact and inquiry forms
Newsletter signup forms
Google Analytics and similar tracking tools
Cookies and similar technologies
Communication via email or phone

4. Why We Collect Information

We use your data for the following reasons:

To respond to inquiries or service requests
To provide and improve our services
To send newsletters (if subscribed)
To analyze and improve website performance
To enhance user experience
To comply with legal obligations

5. Cookies and Tracking Technologies

Our site uses cookies to:

Remember your preferences
Track website usage patterns
Enable Google Analytics functionality

You may disable cookies in your browser settings, though some parts of the site may not function properly.

6. How We Store and Protect Your Data

We store data on secure servers and use up-to-date encryption, firewall, and access control practices to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Sharing Your Information

We do not sell or rent your personal data.

We may share your data with:

Service providers (e.g., Google Analytics, Mailchimp)
Legal authorities if required by law
Partners who help us deliver services to you

All partners and vendors are bound by confidentiality and data protection obligations.

8. Your Data Rights (GDPR & Global Laws)

You may:

Request access to the data we hold about you
Request corrections or updates to your data
Request deletion of your personal data
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise any of these rights, email us at info@eleven-three.com.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for their content, terms, or privacy policies.

10. Children’s Privacy

Our services are not intended for anyone under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this policy to reflect legal, technical, or operational changes. We encourage you to review this page periodically. The “last updated” date at the top will be revised accordingly.

12. Contact Us

If you have any questions, concerns, or data requests, please contact us:

📧 Email: info@eleven-three.com
📞 Phone: 045 312 907
🌐 Website: www.eleven-three.com